We collect your name, address, email address, and payment details when you book with us. This is for the purposes of processing your ticket booking or merchandise order, to send you information about the event that you have booked for, and to notify you of future Folk by the Oak / Lost Words events, products and offers. Where you have given your email address via our online newsletter sign-up form, we use this information to keep you up to date with Folk by the Oak events and offers as requested.
Where bookings have been made via a third party agent such as an alternative online ticketing website, customer bookings including names, addresses and emails are made available to us in order that we may process your ticket booking. This is done in line with their individual privacy policies and the data is used for the purposes of fulfilling your ticket booking only.